Presales Frequently Asked Questions

Just Install and Try for a Week. No Registration Required.
Try our software license free for a week and if you liked our software then only go for the Regular License Price & Registration Process.
There are no contracts. You can cancel the service at any time.
There are no hidden fees associated with our service. This is not the type of service we like to provide.
If you close your account within the money-back period, we refund the money minus our processing fee.
We accept all major forms of credit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal payments via 2Checkout & FastSpring. Fore More payment option please kindly consult with our Sales & Support Team.
Our preferred method is by using a web-based support desk where support tickets can be tracked, time-stamped, and logged. That way we can generate performance reports to make sure we're doing what we promise-- answering your support tickets in four hours or less! To keep our Control Panel at such a reasonable price, we don't have a 24-hour call center. Our support desk is available at all hours!
For Instant Messaging Please kindly Contact us Via Skype or WhatsApp: +977-9851062538
For Resellers or customers using multiple licenses, we are happy to discount your licenses based on the number of licenses you own. One Instance refers to a single installation on a physical server. Purchasing multiple licenses? Take advantage of our special volume discounts.






If you have purchased VDO Panel license then it will instantly be activated. And if you have purchased Dedicated Server or VPS then It will take nearly 12-15 hours to activate it. All account login details such as your control panel login information, server info et cetera will be sent in your welcome email.
But, please, note that notifications from 2Checkout/FastSpring come right after the transaction has been processed successfully.
Yes, for Instant Messaging Please kindly Contact us Via Skype or WhatsApp: +977-9851062538
Yes, Its possible to reinstate your account. Please Kindly Contact Sales & Support Team for the Same.
Oftentimes, yes. If you are currently with a company that offers a bigger plan at a better price, contact us to see if we'll match it. We can't promise that we will, but we do try. Send us details, We will verify that you are indeed with them and if we can, we'll match their plan and prices.
All Licenses are active within 7 days after the renewal date, for 8 days suspended and then terminated.
Yes. We offer an unconditional prize freeze for all our plans. As long as you renew you pay the same price.
We are located in Ilam-2, Sumbek , NP
Account login details are sent automatically by our billing system as soon as an account is activated.
If by any chance you did not receive a welcome email please:
check spam directory, sometimes notification emails may get there contact live support and we’ll gladly check what is wrong and send you an email manually Please take into consideration that account activation may take 12-15 hours for Dedicated & VPS Server.
Our English-speaking customer service support team is available to offer assistance and guidance through our online chat.
Yes, you can upgrade or downgrade the plan at any time. In order to upgrade or downgrade your account, Kindly Contact our Sales & Support Department.

Try our software license free for a week and if you liked our software then only go for the Regular License Price & Registration Process. Your satisfaction is our top priority and we're confident you'll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days for a refund as follows.

If you cancel within 30 days you receive a full refund on your purchased license key only. The money-back-guarantee does not apply to most add-on products, such as domains, Stream Hosting, Dedicated Server, SSL certificates, VPS, given the unique nature of their costs.

Everest Cast does not offer any refunds for cancellations that occur after 30 days.

Refund Eligibility:

Only first-time accounts & Monthly Subscribe accounts are eligible for a refund. For example, if you've had an account with us before, canceled, and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. If you have singup for Yearly plan without testing our products then you will not be eligible for a refund.

For full Terms and Conditions, Please Click Here.